FAQs
FAQ
How do I order my custom cake?
To start the order process, Please sent an email to info@sarahthecakelady.com containing all the following information. You can also contact me on 087-6486235,
What information will you need?
The Date of your Event
The Occasion of your event (wedding, birthday, christening Anniversary)
The Event Location, delivery address Or Collection time.
How many people you wish to serve.
Your contact number or email address.
An idea of what kind of cake design you wish to have.
Do you ice my wedding cake?
Yes we can ice your own baked fruit or chocolate biscuit cake, but however please note that it sometimes the price can be as much a making a cake as the of the cost is based on the number of hours we spend on decorating your cake.
Do You Deliver?
Yes we can deliver our all our cakes. Deliveries outside a 10 mile radius are charged a fee for delivery. We will need to know where your reception or event will be held to Quote for this service.
About our cakes?
We bake all our cakes in our HSE approved premises in Lissadell using the finest ingredients from our own free range eggs to butter, mixed fruit, brandy and couvature chocolate.
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Cake Flavors
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Cake Fillings
For sponge cakes I use one of the following choices of fillings
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Cake Coverings
There are many other covering and fillings available which are too long to be listed here, these can be discussed at the time of an enquiry or order for example:·
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What is our Payment Policy?
A €50 Deposit is required on all wedding cake bookings . Your order for your Wedding cake is not confirmed until we have received your signed booking form. Booking Deposits are non – refundable /non-Transferable.
Cake stands display Stands
Stands are loaned free on a Full cash value Deposit basis. (€50) Stands are due back to me 5 days after your event. Stands not returned at the agreed time will incur a daily hire free for each extra day out. Stands not returned within 7 days after the event will be deemed sold and a replacement will be purchased with your deposit. Stands damaged will also be deemed sold and a new stand will be purchased with your deposit. We can also arrange the collection of stands this will need to be arranged before your event.
Can I collect my wedding cake?
Cakes are ready for collection/viewing from 4pm the day before your wedding. Most cakes are presented on an iced cake board and are boxed ready for collection. Either as a stacked cake all in one, or in individual boxes according to the style of your wedding cake. For all cakes collected we suggest that your cake should be transported in the boot of a air conditioned car, but not a saloon. We do not recommend that cakes be transported on car seats or on passengers laps as they are not a fully level surface. At your wedding Venue your cake should be kept upright and level at all times.